Terms of Service
Last Updated: 6/5/2025
Effective Date: 6/5/2025
1. Acceptance of Terms
By accessing or using the Sups platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, then you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
Sups is a mortgage rate comparison platform that connects users with mortgage lenders and provides tools to compare mortgage rates, terms, and loan products. We are not a lender and do not make loans directly.
Our Service includes:
- Mortgage rate comparison tools
- Lender matching services
- Educational content about mortgages
- Rate alerts and notifications
- Application assistance and support
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.
4. SMS and Communication Terms
SMS Messaging
By opting in to receive SMS messages from Sups, you consent to receive text messages at the phone number provided. These messages may include:
- Mortgage rate alerts and updates
- Account notifications and status updates
- Educational content about mortgage products
- Appointment reminders and confirmations
Message Frequency: Message frequency varies but will not exceed 3 messages per week unless you request additional information.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of SMS messages at any time by replying “STOP” to any message. You may also contact us directly to opt out.
Help: For help with SMS messages, reply “HELP” to any message or contact our support team.
5. Financial Services Disclaimer
Important: Sups is not a lender, mortgage broker, or financial advisor. We provide a platform to compare mortgage rates and connect users with licensed lenders.
All loan terms, rates, and conditions are determined by the individual lenders. We do not guarantee loan approval, specific rates, or terms.
The information provided on our platform is for informational purposes only and should not be considered financial advice. You should consult with qualified financial professionals before making any financial decisions.
Rates and terms displayed are estimates and may change. Final loan terms are subject to lender approval and underwriting guidelines.
6. User Conduct
You agree not to use the Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.
8. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Sups and its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
9. Disclaimers
The information on this Service is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
10. Limitation of Liability
In no event shall Sups, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.
If you wish to terminate your account, you may simply discontinue using the Service or contact us directly.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@sups.com
Phone: (555) 123-4567
Address: [Your Business Address]